Cultural Competency training is a 30-minute course that introduces employees and managers to the importance of cultural competence in the workplace. It identifies practical strategies and actionable steps employees can take to avoid misunderstandings, foster respect and ensure effective communication and interactions across diverse cultures.
Topics covered include:
- What is culture?
- What is cultural competence?
- How culture can impact the way we conduct ourselves at work
- Business benefits of cultural competence
- Practical skills to navigate cultural differences effectively in the workplace
- Differing cultural expectations and norms
For more information, visit our Cultural Competence Course Summary.
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